In order to guarantee the convenience of all Guests
I. Reservation terms
In order to make a reservation for one of the 6 Guest houses you need to prepay 50% of the amount of the Offer presented to you for the entire period. To make a reservation for a holiday package / Easter, Christmas, New Year etc,/ you need to prepay 100% of the price of the selected package.
II. Cancellation policy
Reservations can be canceled only if a notification is send to “Bojentsi” Guest houses, no later than 7 calendar days from the date of arrival. In case of a no show on the day of arrival, the full amount of the deposit will be charged and retained in favor of “Bojentsi” Guest houses.
In case of departure before the end of the period for which the reservations is made, the entire stay is paid, as per the reservation, regardless of how many days the guests stayed in the village.
Cancellations and refunds can be made only in cases of force majeure/ pandemics, natural disasters, etc/.
III. Check-in and Check-out
Check-in is after 2pm. In case there is a possibility and it has been agreed in advance the Management, it can be done before 2 pm;
In cases, when the check-in takes place after 5.30pm, the key for the respective house will be left in the designed box in front of the administration office, inside the village, located on the right. The guest will receive the unlock code with the booking confirmation.
All guests staying in the “Bojentsi” Guest houses must provide personal data in order to be registered in ESTI;
Guests without reservation and registration are not allowed in “Bojentsi” Guest houses.
IV. General Rules
Smoking indoor is strictly forbidden.
Smoking is allowed only in designated areas.
Making noise before 9am and after 10 pm is forbidden.
Destruction or damage to equipment, furniture or the building itself is paid at reception.